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  • Front Office Coordinator

    Location US-CA-San Mateo
    Posted Date 2 weeks ago(11/27/2019 3:08 PM)
    Job ID
    Experience (Years)
    Front Office Coordinator
    Administrative/Clerical - Front Office Person
  • Overview


    A private Hearing Healthcare practice in San Mateo, CA is looking for an energetic and motivated individual to manage the front office and represent our practice with professionals.  This position offers a career path of potentially growing into an assistant/provider. 


    Essential Duties and Responsibilities:

    • Handle patient calls and effectively manage schedule
    • Contact patients to confirm appointments.
    • Track and report daily scheduling metrics. 
    • Effectively handle telephone inquiries.
    • Greet patients immediately upon their arrival and provide excellent customer service. Help with patient testing as needed.
    • Maintain patient records in billing/scheduling system and in hard copy.
    • Type correspondence for professionals.
    • Provide back-up billing support.
    • Will be taught how to clean and do minor repair of hearing aids
    • Housekeeping of the office such as vacuuming, trash, inventory, etc.

    Position Qualifications:

    • High School Diploma required, Associates degree preferred
    • 2 years front office experience
    •  Must be computer literate in all Microsoft Office programs.
    • Must be able to work well independently and be detailed-oriented and organized.

    The ideal candidate will also possess:

    • Excellent people and customer service skills
    • Ability to handle heavy phone work and provide top-notch service.
    • Strong organizational skills.
    • Excellent communication skills.
    • Prior medical/healthcare office experience a plus!
    • Independent worker, thinks on their feet


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