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  • Front Office Person (Bi-lingual English-Farsi)

    Location US-CA-Westwood
    Posted Date 2 weeks ago(11/7/2018 11:20 AM)
    Job ID
    2018-5127
    Experience (Years)
    2
    Company
    Front Office Person (Bi-lingual English-Farsi)
    Category
    Administrative/Clerical - Front Office Person
  • Overview

    A private Hearing Healthcare practice in Westwood, CA is looking for an energetic and motivated individual to manage the front office and represent our practice with professionalism.

     

    MUST speak Farsi

    Responsibilities

    • Handle patient calls and effectively manage schedule.
    • Contact patients to confirm appointments.
    • Track and report daily scheduling metrics. 
    • Effectively handle telephone inquiries.
    • Greet patients immediately upon their arrival and provide excellent customer service.
    • Maintain patient records in billing/scheduling system and in hard copy.
    • Type correspondence for professionals.
    • Provide back-up billing support.
    • Will be taught how to clean and do minor repair of hearing aids.

    Qualifications

    • High School Diploma or GED required, Associates degree preferred
    • 2 years front office experience, preferably in a medical setting.
    • Must be computer literate in all Microsoft Office programs.
    • Must be able to work well independently and be detailed-oriented

    The ideal candidate will also possess:

    • Excellent people and customer service skills
    • Ability to handle heavy phone work and provide top-notch service.
    • Strong organizational skills.
    • Excellent communication skills.

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